Customer Guarantee

5-year-onblackMCS customers have peace of mind with our $20 million public liability insurance and 5 year workmanship customer guarantee.

From your initial enquiry, MCS Painting Services will provide you with quality streamlined service:

  • Guaranteed appointments kept – or we make contact beforehand if running late or to reschedule.
  • On site assessment of materials/scaffolding and procedure discussed.
  • Advice on colour and finishes (a colour consultant appointment can be made free of charge if required).
  • Detailed quotation supplied within 72 hours (Please note a quote for scaffolding make take longer) highlighting preparation, materials and timescales, possible start dates.
  • Follow up contact to discuss the quotation and any questions.
  • On completing the job MCS will clean and return the property to as near condition as when job started.
  • Customers receive a laminated brochure listing all colours used including product codes for future reference.
  • Customers also receive a written 5 year workmanship warranty.